Power Settings to Stop Computer from Sleeping

When your computer is being set up or we are performing maintenance or updating other systems, we may ask you to make sure you do the following so you will receive the appropriate support:

1. Make sure the computer is plugged into power. 

2. In the search, type power and select Power, sleep, and battery settings or go to Settings > Power & Battery

3. Expand the Power Section

4. Make sure both When plugged in options are set to Never (you can change them to more energy efficient options once the set up is complete.